Repetitive Emails to Customers Do More Harm Than Good

Email is an incredibly valuable marketing tool that makes it easier than ever to keep in touch with customers. But too much of a good thing can be very detrimental to your marketing efforts. Customers cite an increase in spam emails as their main hesitation for sharing their email address, but many can be easily persuaded to give that information up as long as they are receiving perceived value in return.

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The key here is value. As long as your customers consider your email “valuable” because of a coupon or special offer, they won’t mind receiving them occasionally. On the other hand, if your emails offer little or no value to the reader, they will simply start ignoring them.

Once the emails become a burden, they will likely unsubscribe which means they are required to be removed from your email list permanently. You run the risk of this happening with every email you send out, so it is extremely important to know exactly what you’re sending out to customers, and more importantly, how often you are sending it.

If the events of the past few weeks taught us anything, it is that most of us rely way too much on 3rd party platforms to run our businesses and the social media reputations we work so hard to build can be taken away in an instant if the owners of the platform decide your ideas do not align with their own.

This is why Bloomerang Solutions is taking a very forward initiative to help you BUILD and OWN the future of your business communication by building email lists and campaigns that NOBODY can take away from you.

Unless you own your own website (which you do not), you are allowing a 3rd party company (and also a competitor) access to the most precious digital collateral you own, which is YOUR EMAIL LIST!

Stop the insanity!

If you allow anyone to send messages to YOUR CUSTOMERS on your behalf without 100% control, then you are being reckless with your equity, especially if the emails are unwelcome by your customers. To allow emails being sent every two or three days is absurd and to not know your results (and how many people opt-out permanently) after EVERY EMAIL, is once again, a reckless practice.

How can you allow messages being spoken to your customers that you do not control? If you think it is not a big deal, why are you sending it? Email is a VERY powerful tool that (for now) still converts EVEN BETTER than GOOGLE Pay Per Click.

Sending email should be thought out with a conversion expectation. What is the message you wish to present, and how will it come to fruition?

Do you have any idea how many of YOUR CUSTOMERS are waiting the week of a holiday for the first attractive email and offer to place their order?

If they do not receive one, then they may still order with you. But for a simple offer, why not secure the order NOW?

All this for just $300 a month? Your email, your SPECIAL offers and YOUR RESULTS! This is MONEY in the bank for YOU. This is why you NEED to collect email. Now is the time to SECURE and BE RESPONSIBLE for your mailing list.

It's YOURS, no one has the right to use it but you and whomever you allow to use it on your behalf with YOUR APPROVAL. Now more than ever, TAKE CONTROL and NEVER allow anyone to send an email without your approval. IF YOU DON'T you risk OPT OUTS – otherwise known as customers you may never get back again. The cost is just $300 a month. What are you waiting for?

What is the Value of Upgrading Your Website?

As a small business owner, your website is THE most important marketing tool you have. Unfortunately, most websites are not kept up-to-date and can turn into a liability when they fail to serve the needs of your business and your customers. Is it time to upgrade your website?

Investing in a website for your business is similar to buying a vehicle. There are many different options available, so choosing the right one depends depends on the needs of your business.

And just like a vehicle, a website must be optimally maintained in order to keep performing. The more you take care of it, the longer it will (likely) keep serving your needs.

But just like that trusty old vehicle, time will eventually take its toll on even the most meticulously kept websites. Performance will lag, features will become obsolete and the bloat from years of data and heavy use will make visiting your site a frustrating experience for impatient customers.

After years of service and depreciating value, the day will eventually come when you need to consider a website upgrade. It is not an easy decision to make because of the cost involved, but the value a new website provides to the future of your business may be worth the investment now.

How do I know if it is time to upgrade?

  • Is all the information on your website up-to-date and accurate?

  • Do you (or your customers) find your website hard to use and navigate?

  • Is your site tidy and well organized?

  • Does your site lack essential functionality that customers expect?

  • Are you able to interact with customers in real time on your site?

  • Does your site make it difficult for customers to make orders and complete transactions?

  • Is your site expandable in order to seamlessly grow and scale with your company?

  • Most importantly, does your website accurately represent your business?

If any of these symptoms describe the current state of your website, it is time to consider upgrading. But instead of focusing on cost, consider the value it will bring to your business as you prepare for your future.

A great website is the backbone of any successful business. It not only gives customers (and potential customers) a place to gather information and learn about your business, but it also provides you a medium to show the world what your business is all about and what it can do for your customers.

An optimal new website can also do wonders for your SEO, which helps you rank higher in Google and other search inquiries. In addition to sharing social media with customers and employees alike, a new site can also let you interact with customers in real time, allowing you to resolve conflicts and keep customers informed of in-store events and specials while customers can read and leave online reviews directly on your website.

Are you frustrated with your current website? Bloomerang can find a solution for you! Whether you want power or performance, we can help! Let us take a look at your site for a free evaluation or give us a call today at (941) 544-5000 to get started right now!

Why You Need to Secure A Cutting Edge Website

As a business owner, your website is the most important marketing tool you have. Visitors from anywhere in the world can view your site 24 hours a day to learn more about your business and decide whether or not you’ve earned theirs.

That is why simply having a website presence in 2021 is not enough. There is just too much competition out there - you must present the best version of yourself and make your site appealing if you don’t want people to leave.

What do I mean?

Check out Alux.com and you will be surprised to see just how many DIY wedding event coordinators are getting into our market. Sites like this make it so easy that almost anyone can set up a terrific looking site in minutes.

What is their formula? They start with the following:

Next, they realize they can make floral designs - check out The Yes Girls

Now these DIY coordinators take it one step further, get a Shopify account, and now sell flowers. Out of town requests? They search Google and place the order for their clients.

While the traditional retail florist continues to pay the wire services fees to maintain membership, the millennials are coming and they are using CS, COMMON SENSE.

They are NOT STUCK in 'This is how we always did it". This new blood is saying, "This is how we do it today." Why? Because we have an UNREGULATED industry, which means anyone can be a florist and/or a wedding planner just because they said they can.

Where Does Our Industry Go From Here?

What do we do? SECURE relations and stop treating brides like a regular customer. They are considering choosing YOU to handle the most important event in their life and they deserve a custom website experience from YOUR event division at YOUR business. I can help you set that up.

Change now and use your experience to secure business. OR, continue to not see this train is coming and wake up one day and realize, what happened to our event and wedding business? You see, once the wedding florists earn the trust of the bride, they are becoming their florist as they trust them with everyday work.

This is happening, YOUR future is up to YOU!

Take a look at your wedding website through the eyes of an excited bride to be. Is it something you’re proud of? Does it make the bride-to-be excited to choose you? Is it what you would feel is a “specialist” or does it look like something you do as well?

We need to be specialists because we are special. Each one of us has something to offer that sets us apart from the crowd. It’s up to us to make sure potential customers can find it.

2021 is the start of a brand new year and the perfect time to re-evaluate your marketing efforts beginning with your website. It is also a great time to start planning for more event work which should increase substantially with all the cancellations from 2020 being rescheduled. A new wedding and special event website is the perfect solution to capture those clients! Call me, I can help get you set up with a new site today!

Ring in 2021 with a New Custom Wedding Website from Bloomerang

2020 was a record-setting year for event cancellations and the wedding industry was hit particularly hard. Due to all the postponements, 2021 is shaping up to be a record-setting year for weddings and special events! That means the time is NOW to start promoting your wedding flowers with a new custom wedding website from Bloomerang Solutions.

Weddings are florists really shine, but many shops have sub-par wedding sites (or perhaps just an extra page on their website) that do not showcase all their beautiful work! That's why we created Bloomerang Weddings & Events, a custom interactive website built on a URL that will direct all orders and transactions directly to your site.

Best of all, your new website features your images of your flowers from your weddings!

Your custom wedding website will compliment your current site with reciprocal lining strategies that will increase page ranking and Google placement. It will include modules for vendors, galleries, wedding packages, rentals, and award/badge management, along with the following features:

  • Creation of your own wedding website featuring your weddings in your area

  • Your wedding site will be a stand alone for SEO and customer images that you own and control

  • Receive a unique URL that focuses on attracting wedding requests in your area

  • Wedding flower keyword strategy

  • Provide images for us to showcase in a gallery with keywords and taglines.

  • Draw attention to your products by name, flower type and sentiment

A deluxe custom wedding website is also available. In addition to the features listed above, the deluxe version also includes:

  • Content creation for blogs and web pages that reflect your flowers in your local community

  • Press release module

  • Interactive communications (live chat, file transfer module, etc.)

Let's get started today! We just need an email that reads, YES! You work on your weddings and let us work on your website. Click on the button below to make 2021 the most successful wedding season you've ever had with a new wedding website from Bloomerang Solutions!

Personalize Your Website Template to Reflect Your Personal Brand

Does your industry provide standard website templates for you to use? In many cases, real estate agents, retail florists, and a host of other small business owners rely on pre-built templates for their websites because they’re usually free and typically do not require much maintenance.

Unfortunately, you get what you pay for when dealing with these websites and the more you look, the more you realize that your site probably promotes the company you work for more than it promotes you and your personal brand. What happens if you change jobs to work for a different company? Do you get to keep your site? Where will clients and customers look to try to find you?

 
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Focus on YOUR brand

In the example above, a Sarasota-based real estate agent built a strong base of loyal customers but then found herself with a opportunity to advance her career with a new company. The opportunity was too good to pass up, but the price she had to pay was losing her website - and therefore her entire web presence - when she left her old company because they owned her site and all of her assets.

No matter which industry you work in, you have probably spent countless hours forming relationships and building a valuable base of customers and clients who enjoy working or doing business with you. Some of those customers may be there simply because of the company you work for, but many other may likely be customers you worked hard to earn. Those customers are there for YOUR brand and would likely follow you in any new endeavors you undertake - so long as they can find you.

Instead of relying on her new company’s website template (and risk losing everything again if she takes another job somewhere else), she decided to take control and focus on her own brand. Now when her clients try to find her, they know exactly where to look - no matter who she is working for at the time.

The Importance of Citations

No matter what industry you are in. You want to bring attention to the use of your name/brand as much as possible.In the floral industry, Teleflora turns out beautiful websites for florists, but if the florist doesn't understand the value of citations, the credit goes to Teleflora while the retail florist is selling under their brand. Understanding this the responsibility of the retail florist.

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Teleflora is a partner of the retail florist but also a competitor. It's important that retail florists understand how to best handle this. In the example below, you can see that Teleflora’s products all appear with Teleflora in the name - that’s great for Teleflora, but not for the shop trying to promote themselves.

 
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YOU are the shop designing and delivering all those beautiful flowers - make sure everyone knows it!! Something as simple as changing the generic product names to feature the name of you shop will not only go a long way towards helping your SEO, but it will also help you build YOUR BRAND instead of Teleflora.

These are just a few tips to help you grow your business, but it’s not the only advice we have to offer! If you need help with branding, citations, Google My Business, websites, social media, or any other ways to promote your business, give us a call today at (941) 806-1911 or leave us a comment below.